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Vivid Seats

The Ultimate Guide to Vivid Seats: Your Go-To Source for Event Tickets

By on October 17, 2023 0

What is Vivid Seats?

Vivid Seats

Vivid Seats is an American ticket exchange and resale company. It is one of the largest online ticket marketplaces in the United States, selling tickets to a wide variety of events, including concerts, sporting events, and theater performances.

Vivid Seats is a secondary market, meaning that it sells tickets that have already been purchased from the primary seller, such as the venue or the team’s box office. This means that ticket prices on Vivid Seats can be higher or lower than face value, depending on the demand for the event.

Vivid Seats is a legitimate and trusted company, but it is important to be aware of the potential risks of buying tickets from any secondary market. These risks include:

To avoid these risks, it is important to do your research before buying tickets from Vivid Seats. Be sure to read the reviews of the seller and the event, and make sure that the tickets are covered by the Buyer Guarantee.

Vivid Seats is a convenient and reliable way to buy tickets to events. However, it is important to be aware of the potential risks before making a purchase.

How Vivid Seats Work?

Vivid Seats

Vivid Seats is a ticket marketplace that connects buyers and sellers of tickets to live events. Sellers list their tickets on the Vivid Seats website, and buyers can browse and purchase tickets to their desired events.

When a buyer purchases tickets from Vivid Seats, the seller is notified and must confirm the order. Once the order is confirmed, Vivid Seats processes the payment and delivers the tickets to the buyer. Vivid Seats offers a variety of delivery options, including electronic delivery, mail delivery, and will-call pickup.

Vivid Seats guarantees that all tickets purchased through its website are valid and authentic. If a buyer receives counterfeit tickets, Vivid Seats will refund their purchase price.

  • The seller creates an account on Vivid Seats and lists their tickets for sale.
  • The buyer browses the Vivid Seats website and finds tickets to the event they want to attend.
  • The buyer selects the tickets they want to purchase and proceeds to checkout.
  • The buyer enters their payment information and confirms the purchase.
  • Vivid Seats processes the payment and sends the seller a notification to confirm the order.
  • The seller confirms the order and Vivid Seats delivers the tickets to the buyer.

Vivid Seats charges a service fee to both sellers and buyers. The service fee for buyers is typically around 10% of the purchase price. The service fee for sellers varies depending on the type of event and the price of the tickets.

Vivid Seats is a convenient and reliable way to buy tickets to live events. However, it is important to be aware of the service fees before making a purchase.

Vivid Seats Features

Vivid Seats
Vivid Seats offers a variety of features to buyers and sellers, including:

Large selection of tickets: Vivid Seats has a large selection of tickets to events all over the world. This is because Vivid Seats is a secondary market, meaning that it sells tickets that have already been purchased from the primary seller, such as the venue or the team’s box office. This means that Vivid Seats can offer a wider variety of tickets than many other ticket sellers.

Secure and convenient online purchasing process: Vivid Seats offers a secure and convenient online purchasing process. Buyers can create an account, browse for tickets, and purchase tickets with just a few clicks. Vivid Seats also offers a variety of payment options, including credit cards, debit cards, and PayPal.

100% Buyer Guarantee: Vivid Seats offers a 100% Buyer Guarantee, which ensures that buyers will receive valid tickets to their event. If a buyer receives counterfeit tickets, Vivid Seats will refund their purchase price.

Rewards program: Vivid Seats offers a rewards program for frequent buyers. Buyers can earn stamps for every ticket they purchase, and redeem stamps for Reward Credits. Reward Credits can be used to purchase tickets on the Vivid Seats website.

Seat maps: Vivid Seats provides interactive seat maps for many events. This allows buyers to see exactly where their seats are located before they purchase them.

Mobile app: Vivid Seats has a mobile app that allows buyers to purchase and manage tickets on the go.

Customer support: Vivid Seats offers customer support via phone, email, and live chat.

Vivid Seats is a convenient and reliable way to buy tickets to live events. It offers a large selection of tickets, a secure and convenient purchasing process, a 100% Buyer Guarantee, and a rewards program for frequent buyers.

Benefits To Using Vivid Seats
Vivid Seats

Vivid Seats is the world’s largest secondary ticket marketplace, providing fans with a safe and convenient way to buy and sell tickets to a wide variety of events. With its extensive inventory and user-friendly platform, Vivid Seats has become the go-to destination for fans looking to find the perfect tickets for their favorite events, regardless of location, budget, or time of year.

Wide selection of tickets: Vivid Seats offers an unparalleled selection of tickets to events all over the world, from major sporting events and concerts to intimate theater performances and comedy shows. Whether you’re looking for tickets to the next Super Bowl or a small club show by your favorite band, Vivid Seats has you covered.

Secure and convenient online purchasing process: Vivid Seats’ online purchasing process is quick, easy, and secure. With just a few clicks, you can find the tickets you want, enter your payment information, and checkout with confidence. Vivid Seats also offers a variety of convenient delivery options, including electronic delivery, mail delivery, and will-call pickup.

100% Buyer Guarantee: Vivid Seats’ 100% Buyer Guarantee ensures that you will receive valid tickets to your event. If you receive counterfeit tickets, Vivid Seats will refund your purchase price. This gives you peace of mind when buying tickets from Vivid Seats, knowing that you are protected in case of any problems.

Rewards program: Vivid Seats’ rewards program rewards frequent buyers with points that can be redeemed for future purchases. This is a great way to save money on tickets to future events.

Customer support: Vivid Seats offers customer support 24/7 via phone, email, and chat. If you have any questions or problems, you can contact customer support for help.

Vivid Seats is a great option for buying and selling tickets to live events. It offers a wide variety of features and benefits that make it a convenient and reliable way to buy and sell tickets.

Vivid Seats Ease of Use

Vivid Seats

Vivid Seats is very easy to use. The website is well-designed and user-friendly, and the mobile app is even easier to use.

To find tickets on Vivid Seats, simply enter the name of the event or artist you are interested in, and the city or state where you want to attend the event. Vivid Seats will then show you a list of all available tickets, along with the price and seat location for each ticket.

Once you have found the tickets you want to purchase, simply click on the “Buy Now” button. You will then be asked to create an account or sign in to your existing account. Once you are logged in, you will be asked to enter your payment information and confirm your purchase.

Vivid Seats offers a variety of convenient delivery options, including electronic delivery, mail delivery, and will-call pickup. If you choose electronic delivery, you will receive your tickets immediately after purchase. If you choose mail delivery, your tickets will be mailed to you within 2-3 business days. If you choose will-call pickup, you can pick up your tickets at the venue box office on the day of the event.

Vivid Seats is a very easy-to-use platform for buying and selling tickets to live events. The website and mobile app are well-designed and user-friendly, and the purchasing process is quick and easy.

Vivid Seats Customer Support

Vivid Seats

Vivid Seats offers customer support 24/7 via phone, email, and chat. Customers can contact customer support for assistance with a variety of issues, including:

Vivid Seats customer support is generally well-regarded by customers. Customers praise the customer support team for being responsive, helpful, and knowledgeable.

  • Have your order number ready when you contact customer support. This will help them to quickly locate your order and provide assistance.
  • Be clear and concise when explaining your issue. The more information you can provide, the better equipped the customer support team will be to help you.
  • Be patient and respectful. The customer support team is doing their best to assist you, even if they are experiencing a high volume of calls or emails.

If you are not satisfied with the assistance you receive from Vivid Seats customer support, you can escalate your issue to a manager. You can also file a complaint with the Better Business Bureau.

Vivid Seats offers good customer support. The customer support team is responsive, helpful, and knowledgeable. If you have any questions or problems with Vivid Seats, do not hesitate to contact customer support for assistance.

Is Vivid Seats Worth It?

Vivid Seats

Whether or not Vivid Seats is worth it depends on your individual needs and preferences. Here are some factors to consider:

Price: Vivid Seats tickets are often more expensive than face value, but they can also be cheaper than tickets purchased from primary sellers, such as the venue box office or the team’s website.

Selection: Vivid Seats has a wide selection of tickets to events all over the world, including sold-out events. This can be a great option if you are looking for tickets to an event that is difficult to find tickets to.

Convenience: Vivid Seats offers a convenient way to buy tickets online or through the mobile app. You can also choose from a variety of delivery options, including electronic delivery, mail delivery, and will-call pickup.

Buyer protection: Vivid Seats offers a 100% Buyer Guarantee, which ensures that you will receive valid tickets to your event. This can give you peace of mind when buying tickets from Vivid Seats.

Vivid Seats is a reliable and convenient way to buy tickets to live events. However, it is important to be aware of the potential risks of buying tickets from any secondary market, such as paying higher prices or buying counterfeit tickets.

Sign Up For Vivid Seats

Vivid Seats

Once you are on the Vivid Seats website or in the app, click on the “Sign Up” button. You will then be asked to provide your name, email address, and create a password. You can also choose to sign up with your Google or Facebook account.

Once you have created an account, you will be able to browse tickets to events, purchase tickets, and manage your orders. You will also be able to earn points for every purchase you make, which can be redeemed for future purchases.

  1. Use a strong password for your Vivid Seats account.
  2. Enable two-factor authentication for your Vivid Seats account. This will add an extra layer of security to your account.
  3. Review the Vivid Seats terms of service and privacy policy before creating an account.

FAQs

Vivid Seats

What is Vivid Seats?

Vivid Seats is a ticket marketplace that connects buyers and sellers of tickets to live events. Sellers list their tickets on the Vivid Seats website, and buyers can browse and purchase tickets to their desired events.

What types of events does Vivid Seats sell tickets to?

Vivid Seats sells tickets to a wide variety of events, including concerts, sporting events, theater performances, comedy shows, and more.

How much do tickets on Vivid Seats cost?

The price of tickets on Vivid Seats varies depending on the event, the seat location, and the seller. Tickets on Vivid Seats are often more expensive than face value, but they can also be cheaper than tickets purchased from primary sellers, such as the venue box office or the team’s website.

Is Vivid Seats safe?

Vivid Seats is a safe and reliable way to buy tickets to live events. Vivid Seats offers a 100% Buyer Guarantee, which ensures that you will receive valid tickets to your event. If you receive counterfeit tickets, Vivid Seats will refund your purchase price.

How do I buy tickets on Vivid Seats?

To buy tickets on Vivid Seats, simply browse the website or app for the event you want to attend. Once you have found the tickets you want to purchase, click on the “Buy Now” button. You will then be asked to create an account or sign in to your existing account. Once you are logged in, you will be asked to enter your payment information and confirm your purchase.

How do I receive my tickets from Vivid Seats?

Vivid Seats offers a variety of delivery options, including electronic delivery, mail delivery, and will-call pickup. If you choose electronic delivery, you will receive your tickets immediately after purchase. If you choose mail delivery, your tickets will be mailed to you within 2-3 business days. If you choose will-call pickup, you can pick up your tickets at the venue box office on the day of the event.

 

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