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ezCater

ezCater: Find the Perfect Catering Option for Any Occasion

By on December 4, 2023 0

About ezCater

ezCater

ezCater is a Boston-based company that connects businesses with restaurants and caterers through an online marketplace. It was co-founded by Stefania Mallett, CEO, and Briscoe Rodgers, Chief Strategy Officer, in 2007. The company’s platform allows businesses to easily search for and order catering from a wide variety of restaurants, including local favorites, national chains, and up-and-coming culinary stars. ezCater also offers a number of features to help businesses manage their catering orders, such as online ordering, on-time delivery tracking, and real-time customer support.

ezCater is a popular choice for businesses of all sizes, from small startups to large enterprises. The company’s platform is easy to use and it offers a wide variety of catering options to choose from. ezCater also has a strong track record of customer satisfaction, with an average customer rating of 4.9 out of 5 stars.

ezCater is a leading provider of corporate food solutions. The company has a network of over 100,000 restaurants and caterers in the United States, and it serves millions of business customers each year. ezCater is committed to providing its customers with the best possible catering experience, and it is constantly innovating to improve its platform and services.

ezCater Features

ezCater

ezCater offers a variety of features to help businesses of all sizes manage their catering needs. Here are some of the key features:

Online ordering: Businesses can easily search for and order catering from a wide variety of restaurants on the ezCater platform. The platform allows businesses to filter their search by cuisine, location, price, and other factors.

Real-time order tracking: Businesses can track the status of their catering orders in real time. This feature helps businesses ensure that their orders are delivered on time and to the correct location.

On-time delivery guarantee: ezCater offers an on-time delivery guarantee for all orders. If an order is not delivered on time, the business is refunded the cost of the order.

Customer support: ezCater has a dedicated team of customer support representatives who are available 24/7 to help businesses with any questions or problems they may have.

Data-driven insights: ezCater provides businesses with data-driven insights into their catering spending. This information can help businesses make informed decisions about their catering budget and improve their catering ROI.

ezCater Rewards: ezCater Rewards is a loyalty program that rewards businesses for using ezCater. Businesses earn points for every dollar they spend on catering, and these points can be redeemed for free catering or other rewards.

How Does ezCater Work?

ezCater

ezCater is a business catering marketplace that connects businesses with restaurants and caterers. It provides a platform for businesses to easily browse, search for, and order catering from a wide variety of restaurants, including local favorites, national chains, and up-and-coming culinary stars. ezCater also offers a number of features to help businesses manage their catering orders, such as online ordering, on-time delivery tracking, and real-time customer support.

For businesses, ezCater simplifies the process of finding and ordering catering, saving them time and money. Businesses can create a free ezCater account to start browsing catering options. Once they find a catering option they like, they can place an order online or over the phone. Businesses can manage their catering orders through their ezCater account, tracking the status of their orders, making changes, and communicating with the catering provider.

For restaurants and caterers, ezCater provides access to a network of new customers and helps them grow their business. Restaurants and caterers can create a free ezCater profile to list their catering services on the platform. When businesses place orders through ezCater, restaurants and caterers receive the orders and fulfill them by preparing and delivering the food to the business. ezCater then pays restaurants and caterers for their orders.

ezCater generates revenue by charging restaurants and caterers a commission on each order. The commission rate varies depending on the restaurant or caterer and the type of order.

ezCater has revolutionized the way businesses find and order catering. The company has made it easier and more efficient for businesses to find great catering options, and it has helped restaurants and caterers reach a wider audience. ezCater is a leading provider of corporate food solutions, and it is continuing to grow and innovate in a rapidly changing market.

How Much is ezCater?

ezCater

ezCater is a free service for businesses to use. There is no monthly fee or setup cost to create an account and start browsing catering options. However, ezCater does charge restaurants and caterers a commission on each order. The commission rate varies depending on the restaurant or caterer and the type of order, but it is typically between 15% and 30%.

  • Delivery fee: This fee is charged by the restaurant or caterer to cover the cost of delivering the food to the business. The delivery fee varies depending on the restaurant or caterer and the distance of the delivery.
  • Payment processing fee: This fee is charged by ezCater to process payments for catering orders. The payment processing fee is typically 2.99%.
  • ezDispatch fee: This fee is charged by ezCater for orders that are dispatched through ezCater’s Dispatch platform. The ezDispatch fee is typically 10% of the food subtotal, with a minimum of $30.

The cost of using ezCater is relatively low for businesses. The commission rate is competitive with other catering marketplaces, and the other fees are typically only a small percentage of the total order cost. Businesses can save money by using ezCater by comparing prices from multiple restaurants and caterers, taking advantage of ezCater’s promotions, and scheduling orders in advance.

ezCater Reviews: What Do Customers Think?

ezCater

ezCater has a strong track record of customer satisfaction, with an average customer rating of 4.9 out of 5 stars on both Google and Capterra. Here are some highlights of what customers are saying about ezCater:

  • “ezCater makes it easy to find and order catering from a wide variety of restaurants.”
  • “The platform is easy to use and the customer support team is very helpful.”
  • “ezCater has helped me save time and money on my catering needs.”
  • “I would highly recommend ezCater to any business that needs to order catering.”

These are just a few examples of the many positive reviews that ezCater has received from customers. The company is clearly doing something right when it comes to providing businesses with a great catering experience.

Is ezCater Worth It?

ezCater

Whether or not ezCater is worth it depends on your specific needs and circumstances. However, there are a number of factors to consider that suggest ezCater can be a valuable tool for businesses of all sizes.

Convenience and Efficiency

ezCater simplifies the process of finding and ordering catering, saving businesses time and money. Businesses can create a free account, browse catering options, place orders online or over the phone, and manage their orders through their ezCater account. This streamlined process can save businesses valuable time and effort.

Wide Selection of Catering Options

ezCater offers a vast selection of catering options from local favorites, national chains, and up-and-coming culinary stars. Businesses can find catering options to suit any budget, occasion, or cuisine preference. This extensive selection ensures that businesses can find the perfect catering option for their needs.

Cost-Effective Solution

While ezCater does charge restaurants and caterers a commission on each order, this commission is typically between 15% and 30%. This commission rate is competitive with other catering marketplaces, and businesses can save money by comparing prices from multiple restaurants and caterers, taking advantage of ezCater’s promotions, and scheduling orders in advance.

Real-Time Order Tracking and Customer Support

ezCater provides real-time order tracking, allowing businesses to track the status of their orders and ensure timely delivery. Additionally, ezCater’s customer support team is available 24/7 to assist businesses with any questions or concerns. This level of support helps businesses feel confident in their catering arrangements.

Value Proposition

When considering the convenience, efficiency, wide selection, competitive pricing, and supportive customer service, ezCater offers a compelling value proposition for businesses of all sizes. Businesses can save time, money, and effort while finding and ordering catering that meets their specific needs and preferences.

ezCater can be a worthwhile investment for businesses that need to order catering regularly or for special occasions. The platform’s convenience, efficiency, wide selection, competitive pricing, and customer support make it a valuable tool for businesses that want to simplify their catering processes and ensure a positive experience.

ezCater Promotions & Discounts 

ezCater

ezCater offers a variety of promotions and discounts to help businesses save money on their catering needs. These promotions can vary depending on the time of year, the location, and the type of order. However, there are a few general promotions that are always available.

New customer discount: New customers can get a discount on their first order of catering. The discount amount varies depending on the location, but it is typically between 10% and 20%.

Group discounts: Businesses that order catering for a group of 10 or more people can get a discount on their order. The discount amount varies depending on the size of the group, but it is typically between 5% and 15%.

Recurring order discounts: Businesses that order catering on a regular basis can get a discount on their orders. The discount amount varies depending on the frequency of the orders, but it is typically between 5% and 10%.

Promotional codes: ezCater often offers promotional codes that can be used to get discounts on orders. These codes can be found on ezCater’s website, in email newsletters, and on social media.

Partnerships: ezCater partners with a number of organizations to offer discounts to their members. These organizations include chambers of commerce, professional associations, and alumni groups.

Seasonal promotions: ezCater often offers seasonal promotions to coincide with holidays and special events. These promotions can vary, but they typically offer discounts on specific types of catering, such as holiday parties, summer picnics, and back-to-school lunches.

Sign up for ezCater

ezCater

ezCater’s signup process is straightforward and can be completed within a few minutes. Here’s a step-by-step guide on how to sign up for ezCater:

  1. Visit the ezCater website: www.ezcater.com/company/order/

  2. Click the “Create Account” button located in the top right corner of the homepage.

  3. Select the appropriate option based on whether you’re signing up as a business or an individual.

  4. Enter your first name, last name, and email address.

  5. Create a strong password and confirm it.

  6. Select your country and zip code.

  7. Check the box to agree to ezCater’s terms of service and privacy policy.

  8. Click the “Create Account” button to finalize your registration.

  9. Once you’ve created your account, you’ll receive a confirmation email. Follow the instructions in the email to activate your account.

  10. After activating your account, you’ll be redirected to the ezCater dashboard, where you can start exploring catering options and placing orders.

To sign up as a business, you’ll need to provide additional information, such as your business name, address, and phone number. This information is required to verify your business and ensure you have access to business-specific features.

FAQ

ezCater

What is ezCater?

ezCater is a catering marketplace that connects businesses with restaurants and caterers. It offers a wide variety of catering options to suit any budget or occasion.

How does ezCater work?

Businesses can search for and order catering from a wide variety of restaurants on the ezCater platform. The platform allows businesses to filter their search by cuisine, location, price, and other factors. Businesses can place orders online or over the phone.

How much does ezCater cost?

ezCater is a free service for businesses to use. There is no monthly fee or setup cost to create an account and start browsing catering options. However, ezCater does charge restaurants and caterers a commission on each order. The commission rate varies depending on the restaurant or caterer and the type of order.

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